Are your soundsets royalty free? Can I use the in my commercial productions?
Yes. The presets in our soundsets can be used in your musical projects, 100% royalty free. You cannot redistribute or resell the sounds separately or as a soundbank, as described in our license agreement
Can I share the soundset with other people?
No. The license for our soundsets is for one single user only. We work hard to create the greatest sounds for your music, and prices are very low, so we expect every user to purchase his own copy.
Please read the license agreement for all details.
How do I order one or more of your soundsets?
It’s very easy. If you see a soundset you would like, just click on the ‘add to cart’ button and repeat this for all soundsets you would like to purchase. When finished, click on the ‘proceed to checkout’ button where you can choose your payment method and complete the order. Once your payment has been confirmed, you will get a confirmation email with the link(s) to download your product(s).
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, …) and PayPal.
Is my ordering secure? Do you save my credit card information?
When will I receive my order?
Normally your soundset(s) will be available immediately after payment has been accepted. This is an automated process and depending on your location and server load, should not take longer than a few minutes. If after 15 minutes you still did not receive anything, please contact us through the contact form.
How are the soundsets delivered?
Soundsets are digital products and will be delivered through a link or e-mail only.
Can I return a soundset and get a refund?
No. Due to the nature of digital products, they cannot be returned and refunds cannot be made.
What is the advantage to register and create an account?
If you register with us, we can keep you informed about new releases and you can benefit from our special promotions. Normally this will be only a couple of times a year. Don’t worry, we will NOT share or sell your information to other companies.
I purchased one of you soundsets, but I didn’t get the file/download.
Normally you will receive a confirmation email on the address you entered during the ordering process. Please also check your spam folder! If you still did not receive anything, please contact us through the contact form and we will get back to you within 24 hours to see what went wrong. And fix it.
My soundset does not work.
Please update your vst (Spire, Hive,…) to the latest version through the respective website.
Please follow the instructions for the respective VST on how to load the soundset in your VST.
How do I install my soundset?
We made it easy for you! With each order we included the installation instructions in the zip-file you received. You can also download the instructions here.
I need some technical support for Spire, Hive, Omnisphere 2. Can you guys help?
We don’t give technical support for the respective soft synth itself, but you can find more information (like user guide, forum, FAQ, etc.) here :
for more information on Spire soft synth : www.reveal-sound.com
for more information about U-he Hive soft synth : u-he.com/products/hive
for more information about Spectrasonics Omnisphere 2 soft synth : www.spectrasonics.net/products/omnisphere